Difficult conversations

No matter how often you’re the bearer of bad news: some conversations are never easy. Learn the best way to deliver an unpleasant message.

225 min 5 lessons 24 activities
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Rating
8.8
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Learning objectives

  • Defining what’s a difficult conversation

  • Learning what makes difficult conversations difficult

  • Reflecting on previous difficult conversation

47 min - 5 activities

  • MAGAZINE
  • QUICKSCAN
  • Moments
  • STORYBOARD
  • TO DO