Managing Expectations

Do you want to be able to deal with expectations in order to prevent disappointment? Learn how in the course Managing Expectations.

192 min 5 lessons 22 activities
available in
BE
DE
EN
ES
FR
IT
NL
Rating
8.7
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Learning objectives
  • Familiarising yourself with the three expectation gaps

  • Recognising the difference between realistic and unrealistic expectations

38 min - 4 activities

  • MAGAZINE
  • STORYBOARD
  • QUICK SCAN
  • TO DO