Using the DESTEP model to map your change factors

Creating a positive climate for change

Making a specific plan and communicating openly about it

Deciding on a method that suits the organisation and its employees

Recognising the various stages of mourning

Coaching employees through the transition

Responding to different emotions

Using the ADKAR model to handle resistance

Making a communication plan

Using two different management styles

Testing your skills with a feedback test

Dealing with emotions

The various stages of change

Management styles