Difficult conversations

No matter how often you’re the bearer of bad news: some conversations are never easy. Learn the best way to deliver an unpleasant message.

225 min 5 lessons 24 activities
available in
at
BE
ca
CH
DE
EN
ES
FR
IT
NL
SV
WA
Rating
8.7
Learning objectives

  • Defining what’s a difficult conversation

  • Learning what makes difficult conversations difficult

  • Reflecting on previous difficult conversation

47 min - 5 activities

  • MAGAZINE
  • QUICKSCAN
  • Moments
  • STORYBOARD
  • TO DO