Securitas

How Securitas boosted engagement and productivity for 8,000+ employees

By adding GoodHabitz courses to their LMS, Securitas shifted from compliance-focused training to an engaging, interactive learning culture that motivates employees and drives measurable results.

Wider reach

8,115 employees activated their GoodHabitz accounts across Securitas UK.

Learning in action

23,400+ courses started, 19,400+ completed, and 17,000 tests passed.

Tangible results

Over 38,000 hours of learning logged and a clear rise in productivity.

Table of contents

About the organisation

Securitas is the world’s leading security services provider, with 345,000 employees operating across 47 markets and more than 1,300 branch offices. Organised into three main regions—North America, Europe, and Ibero-America—plus the AMEA division, Securitas delivers everything from security operations to customer services.

The company invests heavily in training, from SIA licence courses and first aid to apprenticeships, mentoring, and specialist development. While their LMS was already accessible to all employees, most training was compliance-based, leaving fewer opportunities for personal and professional growth.

The challenge

From compliance to engagement

Before GoodHabitz, Securitas’ LMS was focused on mandatory qualifications such as SIA licenses and First Aid. Most training was delivered face-to-face or virtually, which limited interaction and kept engagement low.

Usage also varied across the workforce. Office staff engaged more frequently due to reliable internet access, while frontline security officers faced barriers such as limited connectivity. With no external providers linked to the LMS, learning was restricted to in-house content.

Securitas needed to broaden access, increase engagement, and provide more flexible opportunities for all employees to develop.

The solution

An interactive LMS with GoodHabitz content

GoodHabitz offered more than 150 courses on topics such as personal effectiveness, leadership, and communication. Initially, the courses were drip-fed into the LMS with limited promotion, managed by the IT team.

That changed with the creation of a dedicated LMS Content Creator role. Under this new approach, the team introduced GoodHabitz more strategically.

“After all 100+ courses were uploaded into the LMS we first decided which courses would be made ‘mandatory’ to help the users get familiar and peak their interest in GoodHabitz content.”
Tommy-Lee Gale, LMS Content Creator, Securitas

Key steps included:

Adding the Safety First course to the mandatory Bronze programme for new employees.
Expanding into Silver and Gold programmes following positive feedback.
Promoting courses through the Workplace group and the Stay Connected newsletter.

These initiatives created a more interactive LMS and sparked a steady rise in participation month after month.

“GoodHabitz has helped us create a more interactive LMS and a larger number of users month of month accessing the courses.”
Tommy-Lee Gale, LMS Content Creator, Securitas

Results and future plans

The introduction of GoodHabitz transformed engagement at Securitas UK:

The impact goes beyond numbers. Employees are more motivated, seeing learning as part of both professional and personal growth. That motivation has translated into tangible business impact, including higher productivity.

“The introduction of GoodHabitz courses to our LMS we have definitely noticed an increase in job productivity as the employees feel motivated to progress their development both professionally and in their personal lives.”

Conclusion

Securitas shows how adding interactive, engaging courses to an LMS can transform employee development. By broadening learning opportunities with GoodHabitz and promoting them consistently, they turned a compliance-heavy platform into a culture of continuous learning that delivers measurable results.

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